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— Help & Support —

Get help or report a problem

Use this form for technical problems, account or payment issues, problems with a collaboration, or to report a user or inappropriate content. Every submission is read by a human.

General, brand or partnership enquiries? Contact us here.

— Business support —

Signed in as a brand and need to change a locked detail — company name or business email? Those requests go through business support so we can check them properly.

Open business support →

Where do I find this?

Sign in and open the collaboration you're having trouble with (Dashboard → the collaboration). Just under the progress bar you'll see Transaction ID with a Copy button — paste it here.

Required for payment or collaboration issues. Leave blank if it doesn't apply.

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Photos, screenshots, PDFs. Up to 8 files.

File names are sent with your request. If we need the files themselves, we'll ask for them in our reply.